The clients are supported in their individual development by a team of nine counselors. The support is divided into four social systems, which describe the individual living environments of the clients: Housing, school/work, health and leisure.
While the case management, which is carried out by social education workers, is mainly responsible for networking and individual discussions, a “support team” – consisting of migration specialists and educational staff – accompanies the young people more in their day-to-day activities. They have contact persons for individual concerns and can turn to the support team for day-to-day support. Regular contact in the individual apartments, recurring weekly routines and voluntary leisure activities provide a level of relationship on which the young people can build. As a result, they gradually learn to communicate their own concerns independently and to seek help from the support team on their own.
The support measures are individually adapted to the client. Responsibility is gradually handed over to the client in order to achieve the greatest possible independence. The aim is to have educational or professional prospects and to be able to move into an assisted apartment or their own home.
